Track: Process Modeling, Improvement and Assessment
Most problems in ICT development and maintenance are of human nature, not technological obstacles. The co-operation in teams and projects is key to success.
Process engineering facilitates co-operation by providing the chance to establish a common view on how the work should be done. ICT organizations face the challenge to have strong processes to reduce cost and keep the processes flexible so that the teams can quickly adapt their approach to the rapidly changing requirements. Besides process capability the attitude of continuous improvement is of paramount importance: nothing is constant, to master changes is key. Only fast learning organizations are competitive and likely to survive.
Software Process Improvement (SPI) requires an effective assessment of the software process, leading to the identification of improvement challenges and opportunities. SPI also requires appropriate methodologies to achieve these improvements. In this track, we seek contributions to a better understanding of how process modeling, improvement and assessment does work and how does it help ICT organizations.
Suggested topics of interest include, but are not restricted to:
Methods, models and tools for process assessment and improvement
Interrelationship between process assessment models and process models
Maturity models: where are we, where are we going
Process improvement and assessment in small to medium companies
Process models for projects providing big data applications
Process models for organisations developing artificial intelligence including machine learning applications
Agile approaches to process improvement and assessment
Large scale agile process models
Hybrid - traditional and agile - approaches in an organisation or in a project
Process improvement techniques in agile frameworks
Process improvement and assessment in the “trenches” (aka case studies)
Empirical studies concerning process improvement and assessment
Metrics for process control in ICT
Quantitative process improvement
Measurement frameworks for process assessment and improvement
Balancing process and product orientation in organisations
Process models in the era of digitalisation
Chair: Karol Frühauf, INFOGEM AG, Switzerland
Andreas Nehfort, Nehfort IT-Consulting, Austria
Ferdinand Gramsamer, INFOGEM AG, Switzerland
Gerhard Fessler, Fessler Sprenger und Partner GmbH, Switzerland
João-Pascoal Faria, Universidade do Porto, Portugal
Miguel Morales Trujillo, University of Canterbury, New Zealand
Moises Rodriguez, AQCLab & Universidad de Castilla-La Mancha, Spain
Ralf Kneuper, IUBH Internationale Hochschule, Germany
Karol Frühauf is co-founder of INFOGEM AG in Switzerland, since 1987 consulting in the field of software project and quality management, software requirements engineering and test management. He worked 12 years for BBC Brown Boveri & Cie in the area of power system control in different positions and helped since 1987 as consultant many companies to measurasbly improve their processes and software products. He co-authored two books and is a frequent speaker, tutor and teacher in the field of software engineering. Karol initiated the Bridge Guard residence for artists and sceientists in Štúrovo, Slovakia.
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