ABOUT

Most problems in ICT development and maintenance are of human nature, not technological obstacles. The co-operation in teams and projects is key to success.

Process engineering facilitates co-operation by providing the chance to establish a common view on how the work should be done. ICT organizations face the challenge to have strong processes to reduce cost and keep the processes flexible so that the teams can quickly adapt their approach to the rapidly changing requirements. Besides process capability the attitude of continuous improvement is of paramount importance: nothing is constant, to master changes is key. Only fast learning organizations are competitive and likely to survive.

Software Process Improvement (SPI) requires an effective assessment of the software process, leading to the identification of improvement challenges and opportunities. SPI also requires appropriate methodologies to achieve these improvements. In this track, we seek contributions to a better understanding of how process modeling, improvement and assessment does work and how does it help ICT organizations.

TOPICS

Suggested topics of interest include, but are not restricted to:

• Methods, models and tools for process assessment and improvement

• Interrelationship between process assessment models and process models

• Maturity models: where are we, where are we going

• Process improvement and assessment in small to medium companies

• Process models for projects providing big data applications

• Process models for organisations developing artificial intelligence including machine learning applications

• Agile approaches to process improvement and assessment

• Large scale agile process models

• Hybrid - traditional and agile - approaches in an organisation or in a project

• Process improvement techniques in agile frameworks

• Process improvement and assessment in the “trenches” (aka case studies)

• Empirical studies concerning process improvement and assessment

• Metrics for process control in ICT

• Quantitative process improvement

• Measurement frameworks for process assessment and improvement

• Balancing process and product orientation in organisations

• Process models in the era of digitalisation

TRACK COMMITTEE

Chair: Karol Frühauf, INFOGEM AG, Switzerland

Program Committee:

• Andreas Nehfort, Nehfort IT-Consulting, Austria

• Ferdinand Gramsamer, INFOGEM AG, Switzerland

• Gerhard Fessler, Fessler Sprenger und Partner GmbH, Switzerland

• João-Pascoal Faria, Universidade do Porto, Portugal

• Miguel Morales Trujillo, University of Canterbury, New Zealand

• Moises Rodriguez, AQCLab & Universidad de Castilla-La Mancha, Spain

• Ralf Kneuper, IUBH Internationale Hochschule, Germany

PREVIOUS TRACK EDITIONS

QUATIC 2020, QUATIC 2019, QUATIC 2018, QUATIC 2016, QUATIC 2014, QUATIC 2012, QUATIC 2010